Q1: How do we get a sample?

A1: Sample orders are acceptable. Please contact us for availability.

Q2: Are samples free?

A2: Samples can be free, but they incur shipping costs.

Q3: How long is the lead time for shipments?

A3: In general, the lead time is about 45 to 60 days. Please confirm an exact delivery time frame with us, as different products and quantities will have varying lead times.

Q4: How are products packed and shipped?

A4: Normally, products will be packed in exporting cartons. If you have any special requirements, please inform us when ordering.

Q5: Can a proprietary logo be placed on products?

A5: OEM is available. Please contact us to confirm the details before placing an order.

Q6: What are your Payment Terms?

A6: Both T/T and L/C are accepted.

Q7: What is your MOQ requirement?

A7: It depends on the product which can range from 500-10,000 pcs. Please contact us for product specific information.

Q8: What is your MOV requirement?

A8: The minimum of value is USD$8,000 per shipment invoice to avoid a shipping & handing charge of USD$200. For more details, please contact us.

Q9: Can we make ODM products?

A9: Yes. our services are not only OEM, also ODM business.

Q10: Do you offer exclusivity?

A10: The exclusivity can be offer, but it depends on what market you are in, please check with us.

Q11: Are you a trading company or manufacturer?

A11: We are a manufacturer with over 20 years of exporting experience.